SUM’s Information Center is a searchable knowledge base of 100+ articles in English and Spanish. Answers to many commonly asked questions can be found here along with tutorials, screen shots and videos.
SUM’s Informaiton Center is a great place to start looking for answers to frequently asked questions. Search your topice or question using the search bar or browse by category to find the help you need. Many articles contain screen shots, tutorials and videos to help you.
If you can’t find the information you need you can submit a help ticket by clicking the “Go to the Customer Portal” link at the bottom of the Information Center Home page. Your personal Support Center page will appear and you can click on “Submit a Help Ticket” at the top or bottom of the page.
You can watch a video demonstrating how to use the information center here.